Order before the 7th of December for our standard delivery before Christmas! 🎄Get a quote
The government has launched the online alternative fuel payments portal for heating oil customers who have not received their £200 payment directly through their electricity account.
The portal can be found here: https://www.gov.uk/apply-alternative-fuel-bill-support-if-not-automatic and will be open until the end of May.
For applicants without online access living in Great Britain, the contact centre helpline number is 0808 1753287. For people living in Northern Ireland, the number to call is 0808 1753894.
The helpline is open from 8 am to 6 pm on Monday to Friday, and a representative will guide applicants through the process.
To apply through the portal, customers will need to have the following ready:
After a number of checks, customers will receive payments through their local authority.
Be aware of scams
We advise customers to be aware that no one will contact them about this matter unless they first contact the government.