At Western Fuel, excellent customer service is a top priority for us, so whether you’re a residential or commercial client, we aim to reach you quickly and efficiently. And if you’d like to know a little more about the benefits of our residential heating oil, get in touch and one of our helpful team members can explain all you need to know.
In recent times, the prices for oil and fuel have been on the rise. However, at Western Fuel, we provide the best value for our customers and always provide a fair and competitive price.
We achieve this by constantly monitoring the market to bring you the best value heating oil prices, whether ordering online or over the phone with our helpful customer service team. Remember to check back daily as we update our prices regularly!
Our product range of heating oil caters to a range of needs – find out which one works best for you by speaking to one of our experts. Information of each type of our residential heating oils can be found below.
Want to find out more? Get in touch and discuss your requirements today.
Our team of experts have put together a guide to the heating oil industry, to help you get a greater understanding of how we can help you!
We also have some important tips for protecting your home heating oil, and how Western Fuel can be your go-to source for all your fuel needs.
Remember, that finding a reputable company to getting heating oil can help save money, keep your tank/boiler in optimum condition, and be available to solve any issues you may come across.
You can upgrade to Betterburn Boiler or Betterburn Cooker at checkout by selecting the additive after you have confirmed your delivery address and quantity required.
Our team of experts here at Western Fuel have compiled a list of the most commonly asked questions.
You can order your home heating oil online using our simple instant quotation tool on our website. Simply click on Instant Quote, fill in the required information and click get a quote. You can then place the order after selecting your delivery date and any additives or additional services you may require. Alternatively you can order by phoning one of our team at our offices here in Somerset by calling 01278 431451.
When you placed your order, you will have been given a delivery window. You can request to be added to our SMS text reminder to receive a message 24 hours before your delivery will be made. If you wish to receive a text message or enquire on when you can expect your delivery, you can call our routing team on 01278 431451.
No, you do not need to be at home for your delivery so long as you have left open any access gates or left delivery instructions on how to access your property. The driver will deliver your invoice as proof of delivery.
Heating oil prices can vary dramatically from day to day. In order to gain the most accurate price, you can use our online quotation tool or call one of the team here at Western Fuel on 01278 431451.
How much heating oil you require will greatly depend on a variety of factors. From the size of your home to how many people live at the address. We would be able to advise on the amount you may need by discussing your requirements with one of our advisors by calling 01278 431451. If you are new to heating oil, we recommend giving one of our team a call to discuss your needs.
Yes! We offer a direct debit scheme to help spread the cost of your heating oil. Coupled with our automatic top up service, this means you will not only never run out of oil, but spread the costs like you would if connected to the mains. *You will need to have made at least two direct debit payments before receiving your first order.
We have a fleet of small 4 wheelers, standard 6 wheelers or our baby tankers which operate across our network. Most properties will be delivered in either a 4 or 6 wheeler as these will be able to deliver to properties where refuse collection vehicles fit. However, for harder to reach properties we can offer our baby tanker which can access those properties which are a little more remote or where access is impaired. As always you can discuss any concerns with one of our advisors by calling 01278 431451.
Thanks so much for getting my delivery to me today I had about 2” left & I had been waiting for my previous supplier to deliver for 24 days never again.
Thanks again for the prompt service
Thank you for your excellent service over the past (nearly) 3 years! And, in particular, for Jacks exemplary and very kind assistance throughout, and recently.
We have used Western Fuel for oil delivery for 30 years. They have always given excellent service and the people working for them are polite and a pleasure to see. Recently Western Fuel arranged for us to have a new tank installed. The service we received from them was excellent especially when the Aga went out. As a result they serviced the Aga and solved the problem very quickly. A local company working for local people is no cliche – it really happens.
Brilliant service with very friendly and knowledgeable staff, would definitely recommend and will certainly use them again.
Fantastic service from Western Fuel. Completely out of fuel due to the incompetence of another Company. Called on Monday and they offered me delivery that Thursday for no extra cost. Next I know is we get a text through Monday evening saying it will be here tomorrow and the house is now warming up nicely again. Thank you so much Western Fuel! Won’t go anywhere else now.
Thankyou so much. Took my eye off the ball and oil ran out. Phoned Thursday. Couldn’t be delivered till 19th, 8 days. Explained I had no heating or hot water. Because I was close by, squeezed me in for next day delivery. 5 star service.
Did the yearly ring around for heating oil prices then came back to Western fuel and they matched it. Always polite staff both in the office and the tanker drivers. Will go out of their way to help at any time.
Absolutely blown away by the fantastic service today.They went out of their way to get us back up and running with our boiler. Not long moved into this house and thought we needed more fuel as no hot water this morning. They could have just taken my order and my money but during our conversation they felt something didnt add up and so one of their engineers came out, took a look and got the boiler working again (it was not that we needed more fuel as I thought) Have placed the order anyway and will use these guys from now on.
Fantastic service, great communication, good price, and very helpful staff!! Always use Western Fuel for our heating oil needs.
AMAZING service – helped me out of a really tight situation as we were running out of heating oil having been let down by another company. THANK YOU SO MUCH!!!
Ordered an oil delivery for 2 weeks time and it was delivered today, you can’t fault that kind of service. Customer service have been very helpful in the past sorting out an engineer to come within the hour when my boiler wouldn’t fire up and again I couldn’t fault their service or charges. Excellent company
