As the temperatures drop and winter settles in, heating costs can quickly become a significant portion of your monthly expenses. However, there are practical and efficient ways to keep your...
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The UK Government intends to eliminate various upcoming targets aimed at promoting the adoption of lower carbon heating systems in off-grid homes. They are also expressing concerns about the cost...
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Oil Tank Maintenance Guide Once your oil tank is installed, it becomes crucial to maintain it properly. Regular oil tank maintenance ensures its proper functioning and consistent system efficiency....
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The government has launched the online alternative fuel payments portal for heating oil customers who have not received their £200 payment directly through their electricity account. The portal can be...
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The UK government has today set out more detail on which households will be eligible to receive £200 of support under its Alternative Fuel Payments (AFP) scheme, with the...
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In the most recent Autumn budget, the chancellor has announced further support to households which use heating oil to heat their homes over the winter period. The chancellor has announced...
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Statement from UKIFDA, the trade body for the liquid fuel distribution industry, notes the government’s announcement this morning confirming that the £100 fixed payment to heating oil users will be made...
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There are some houses across the UK that need a certain type of fuel to heat them – this is known as kerosene – a combustible hydrocarbon liquid that is...
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OFTEC is the UK and Ireland’s leading trade organisation for the heating and cooking industries – and Western Fuel is proudly a part of it. The Oil Firing Technical Association...
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Boiler servicing can be an easy thing to overlook and forget to do. Many people are unsure why it’s even needed every year. Now is the perfect time to book in...
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No matter whether you need fuel for your boiler or for your farming equipment, it is important that you only use the highest quality product that you can find. While...
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Ensuring that your home will remain sufficiently comfortable and warm all year round is especially important with our unpredictable British climate – a beautiful bright warm day in June could...
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Thanks so much for getting my delivery to me today I had about 2” left & I had been waiting for my previous supplier to deliver for 24 days never again.
Thanks again for the prompt service
Thank you for your excellent service over the past (nearly) 3 years! And, in particular, for Jacks exemplary and very kind assistance throughout, and recently.
We have used Western Fuel for oil delivery for 30 years. They have always given excellent service and the people working for them are polite and a pleasure to see. Recently Western Fuel arranged for us to have a new tank installed. The service we received from them was excellent especially when the Aga went out. As a result they serviced the Aga and solved the problem very quickly. A local company working for local people is no cliche – it really happens.
Brilliant service with very friendly and knowledgeable staff, would definitely recommend and will certainly use them again.
Fantastic service from Western Fuel. Completely out of fuel due to the incompetence of another Company. Called on Monday and they offered me delivery that Thursday for no extra cost. Next I know is we get a text through Monday evening saying it will be here tomorrow and the house is now warming up nicely again. Thank you so much Western Fuel! Won’t go anywhere else now.
Thankyou so much. Took my eye off the ball and oil ran out. Phoned Thursday. Couldn’t be delivered till 19th, 8 days. Explained I had no heating or hot water. Because I was close by, squeezed me in for next day delivery. 5 star service.
Did the yearly ring around for heating oil prices then came back to Western fuel and they matched it. Always polite staff both in the office and the tanker drivers. Will go out of their way to help at any time.
Absolutely blown away by the fantastic service today.They went out of their way to get us back up and running with our boiler. Not long moved into this house and thought we needed more fuel as no hot water this morning. They could have just taken my order and my money but during our conversation they felt something didnt add up and so one of their engineers came out, took a look and got the boiler working again (it was not that we needed more fuel as I thought) Have placed the order anyway and will use these guys from now on.
Fantastic service, great communication, good price, and very helpful staff!! Always use Western Fuel for our heating oil needs.
AMAZING service – helped me out of a really tight situation as we were running out of heating oil having been let down by another company. THANK YOU SO MUCH!!!
Ordered an oil delivery for 2 weeks time and it was delivered today, you can’t fault that kind of service. Customer service have been very helpful in the past sorting out an engineer to come within the hour when my boiler wouldn’t fire up and again I couldn’t fault their service or charges. Excellent company
