Contact Us

Henry

Thanks so much for getting my delivery to me today I had about 2” left & I had been waiting for my previous supplier to deliver for 24 days never again.
Thanks again for the prompt service

Joanne McMillan

Chrissie Taylor

Thank you for your excellent service over the past (nearly) 3 years!  And, in particular, for Jacks exemplary and very kind assistance throughout, and recently.

Ann and Brian Oldham

We have used Western Fuel for oil delivery for 30 years. They have always given excellent service and the people working for them are polite and a pleasure to see. Recently Western Fuel arranged for us to have a new tank installed. The service we received from them was excellent especially when the Aga went out. As a result they serviced the Aga and solved the problem very quickly. A local company working for local people is no cliche – it really happens.

John Elphick

Brilliant service with very friendly and knowledgeable staff, would definitely recommend and will certainly use them again.

Emily Lyons

Fantastic service from Western Fuel. Completely out of fuel due to the incompetence of another Company. Called on Monday and they offered me delivery that Thursday for no extra cost. Next I know is we get a text through Monday evening saying it will be here tomorrow and the house is now warming up nicely again. Thank you so much Western Fuel! Won’t go anywhere else now.

Madge Burman

Thankyou so much. Took my eye off the ball and oil ran out. Phoned Thursday. Couldn’t be delivered till 19th, 8 days. Explained I had no heating or hot water. Because I was close by, squeezed me in for next day delivery. 5 star service.

Martin Roberts

Did the yearly ring around for heating oil prices then came back to Western fuel and they matched it. Always polite staff both in the office and the tanker drivers. Will go out of their way to help at any time.

Sherry Cannon-Jones

Absolutely blown away by the fantastic service today.They went out of their way to get us back up and running with our boiler. Not long moved into this house and thought we needed more fuel as no hot water this morning. They could have just taken my order and my money but during our conversation they felt something didnt add up and so one of their engineers came out, took a look and got the boiler working again (it was not that we needed more fuel as I thought) Have placed the order anyway and will use these guys from now on.

Edward Lane

Fantastic service, great communication, good price, and very helpful staff!! Always use Western Fuel for our heating oil needs.

Maggie Johnstone

AMAZING service – helped me out of a really tight situation as we were running out of heating oil having been let down by another company. THANK YOU SO MUCH!!!

Katie Keedwell

Ordered an oil delivery for 2 weeks time and it was delivered today, you can’t fault that kind of service. Customer service have been very helpful in the past sorting out an engineer to come within the hour when my boiler wouldn’t fire up and again I couldn’t fault their service or charges. Excellent company